Return policy

Returns and Right of Withdrawal

Consumers have the right to withdraw from the purchase contract within 14 days of receiving the goods, without giving any reason.

Return Conditions

• Goods must be returned undamaged and without excessive wear
• Products may be unpacked for inspection but not used beyond normal testing
• Returning goods in original packaging is recommended

Return Process

1. Contact us at:  obchod@pks-servis.cz
2. Provide your order number
3. Send the goods to:

PKS servis spol. s r.o

Mostárenská  2912/52

Vítkovice, 703 00 Ostrava,

Czech Republic

Return Costs

• Return shipping costs are borne by the customer
• In case of a valid complaint, costs are covered by the seller